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Introduction

1. Socio - psychological climate of the collective.

1.1. The components of social - psychological climate of the collective (organization of work, relationship vertically, horizontally relations, psychological compatibility).

1.2. Methods of studying the socio - psychological climate of the collective.

1.3. Features of mutual relations in the pharmacy team.

2 Methods of studying the socio - psychological climate in the drugstore №1 LLC "Farmadent."

2.1. The study of the socio - demographic structure of the team.

2.2. The study of the organization of work in a pharmacy, job satisfaction as a factor affecting the socio - psychological climate pharmacy.

2.3. The study of the relationship in a team (horizontal), the identification of the leaders in the team.

The findings offer

Literature.
Introduction.


The staff of the pharmacy - coherent mechanism operating in the same rhythm, and his staff - the wheels that run this mechanism. However, each person is unique, with its own character, habits and ideas about life and work. To Pharmacy mechanism sboil as little as possible, you must try to pick up the employees to be psychologically compatible with each other.

The staff of the pharmacy, usually characterized by two features: it is not numerous and mainly represented by women.

It is clear how important a favorable moral and psychological climate in such a small and "emotionally intense" group. Because it affects the quality as desired for any leader pharmacy: mutual demands and responsibility, dedication, diligence, stability for a long time (high turnover of staff in many private pharmacies - an unfavorable sign pointing to the poor working conditions).

But to achieve this result, you should consider many factors collective life pharmacy: its distinctive characteristics and phase of development, through which every team.

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